Shipping policy
SHIPPING & DELIVERY POLICY
Larose GazeboLast updated: 2026-02-27
1. Company Information
Gazebo Larose is a company located in Quebec, Canada, specializing in the sale of gazebos, solariums, pergolas, carports and outdoor structures.
Our products are large-scale structures requiring specialized transportation.
Contact Information:
Gazebo LaroseTéléphone : 1-833-468-3676Courriel : info@gazebolarose.comSite web : www.gazebolarose.com
2. Areas Served
We deliver:
• Anywhere in Quebec
• In some Canadian provinces (subject to logistics availability)
If your area is not automatically served at checkout, please contact us before ordering.
3. Shipping Method
Due to the large weight and volume of our products, orders are shipped by specialized freight carriers.
Delivery can include:
• Transport by freight truck• Appointment booking required
4. Shipping costs
Free Shipping
- Quebec: Shipping is free on all gazebos, solariums and pergolas.
Shipping costs for other provinces
· Ontario: Shipping is $300 on all gazebos, sunrooms and pergolas.
The fees are clearly displayed:
• On the product page, or• During checkout before confirmation
No hidden charges will be added after the order is confirmed.
5. Estimated delivery times
Deadlines begin after confirmation of payment and preparation of the order.
Estimated time:
• Greater Montreal: 5 to 10 business days• Rest of Quebec: 5 to 10 business days• Other Canadian provinces: 5 to 10 business days
These deadlines are indicative and may vary depending on:
• Weather conditions• High season (spring/summer)• Availability of carriers
6. Making an appointment
Once the goods arrive at the local terminal:• A delivery appointment will be scheduled
It is mandatory to provide a valid phone number when ordering.
7. Mandatory inspection on delivery
You must inspect the merchandise BEFORE signing the packing slip.
In the event of visible damage:
- Accurately note the damage on the carrier's document
- Take clear photos
- Contact Gazebo Larose within a maximum of 24 hours to info@gazebolarose.com
Any claim not reported within 24 hours may be denied by the carrier.
8. Missing products or order error
If you receive:
• An incorrect product• A missing part• An incomplete package
You must contact us within 48 hours of receipt.
9. Order tracking
A tracking number will be emailed to you when the shipment is created.
If you do not receive any information within 48 hours of purchase, contact us at 1-833-468-3676 or info@gazebolarose.com.
10. Installation
Installation is not included in the price of the product unless otherwise stated on the product page.
If an installation service is purchased:
• An appointment will be scheduled separately• Installation times may differ from delivery times
Gazebo Larose is not responsible for installations carried out by unaffiliated third parties.
12. Delays Outside Our Control
Gazebo Larose cannot be held responsible for delays caused by:
• Extreme weather conditions• Carrier delays• Force majeure• Government restrictions
We remain available to follow up and support our customers.
13. Contact Us
Larose GazeboTéléphone : 1-833-468-3676
Courriel : info@gazebolarose.comWebsite : www.gazebolarose.com